Privacy Policy
Updated: August 5, 2026
At Rivr, accessible from https://app.rivr.stream, we prioritize the privacy and security of our users. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data. This policy applies to all users of our service, including customers, subscribers, and employees. By using our services, you agree to the terms outlined in this Privacy Policy. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Rivr. This policy is not applicable to any information collected offline or via channels other than this website. Consent By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Updates to the Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Rivr follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number and screen location of clicks or taps. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like many other websites, Rivr uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Web Technologies We Use
- Google Analytics: We use Google Analytics to collect standard internet log information and details of visitor behavior patterns. This tool allows us to better understand how visitors interact with our website, such as which pages are visited the most, how long visitors spend on each page, and which pages have high bounce rates. This helps us to improve the user experience and provide more relevant content.
- Amplitude: We also use Amplitude to collect data on how visitors use our website and interact with our products. Amplitude allows us to analyze user behavior and identify trends in product usage. This helps us to improve our products and provide a better experience for our users.
It's important to note that these technologies use cookies to collect information about website usage. The information collected by these cookies is anonymous and does not personally identify individual visitors. The data collected by these tools may be transferred to and stored on servers located outside of your country or the country where you accessed our website. By using our website, you consent to the processing of data by these third-party services in accordance with their respective privacy policies.
Google Analytics: https://policies.google.com/privacy
Amplitude: https://amplitude.com/privacy
Third Party Privacy Policies
Rivr's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
- If you make a request, we have one month to respond to you.
- If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- If you make a request, we have one month to respond to you.
- If you would like to exercise any of these rights, please contact us.
Children's Privacy
Protecting the privacy of children is a priority for us. Rivr does not knowingly collect any Personal Identifiable Information (PII) from children under the age of 13. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete such information from our records. Parental Consent If you believe that your child has inadvertently provided personal data to us, please contact us immediately at privacy@rivr.stream, and we will promptly remove the information.
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